If you're going to make an employee enforce a policy, you should probably make sure that the policy is working correctly. Especially when that same employee just told you it isn't.

That's the opposite of what one business did, when they told an employee that he had to call the police whenever their security system went off, regardless of whether he thought it was a false alarm. 

The employee had been charged with being the "burglar alarm contact," due to his proximity to the building, but that came with numerous false alarm calls. "Our internal company policy was if you accidentally set the alarm off, you immediately call the people on the alarm company's list," he wrote. This meant quickly resolving the issue. But as time went on, they stopped calling. Eventually, he stopped responding and was given a talking-to. "COO minimized the issue and insists the current policy is fine and no retraining is necessary."

"The very next call, I sent the police like the policy said," he wrote. The only problem? The CEO was speeding in the area and got a ticket. I'm sure he wasn't too pleased with the "policy."